Sale conditions

We invite you to review the general conditions of sale that govern the sale of Coloretas products through the online store. All property rights to the web, domain, images, logo and trade mark, as well as the contents, belong to Coloretas which is a registered trade mark.

These conditions regulate the purchase acceptance and deliver of Coloretas products. The use of the web store by the client means in any case the acceptance of the Sale conditions. The sale conditions will be published during the payment process and need to be accepted in order to generate the payment.

By using this website, you are bound to these Conditions, Privacy Policy and Legal Notice, so we recommend that you read these Conditions carefully.

The present sale conditions are applied to any Coloretas articles purchased through the own on-line store.

Coloretas reserves the right to block or limit the access to any user if a fraudulent, false or speculative order is suspected.

 

Products

Coloretas reserves the right to decide, at any moment, the Products to be shown or offered to the User through the on-line store. Coloretas can add new products to the on-line store that would apply to the present sale conditions unless otherwise specified.

The Products shown in the on-line store may be different in shape, tone, size and composition to the ones shipped. This is due to a hand-craft process and to the natural materials with which they have been made (flowers, leaves etc) that makes it impossible to create two items equal.

 

Shipping

The shipping costs include the packaging and processing.

For the Balearic & Canary Islands, Ceuta & Melilla the shipping will be done through the State Spanish Courier "Correos"

For Europe, United States & Canada the shipping will be done as an international shipping through the State Spanish Courier "Correos"

For Shippings outside the EU, Coloretas will not be responsible of import duties, local taxes and charges. They  are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

- Coloretas orders are given to the courier within a maximum of 72 hours. We don't take responsability for any delay in delivery caused by courier.

Shipments take approximately 48-72 hours ( 2-3 working days) to mainland Spain.

For Balearic and Canary Islands, Ceuta and Melilla delivery could be delayed.

For Europe shippings the average time is 7-10 days.

For U.S. and Canada the shipping depends on the customs and duties, but it is usually around 15 days.
If you can provide us a delivery address where someone will be in safe working hours, your package will be easier to deliver and therefore will arrive sooner to you.


Delivery will be made ​​to the address specified by the customer, which may be different from their usual residence, It is possible to send to your workplace or even to a third person to whom you wish to make a gift . In any of the cases the identification of the buyer or the person to whom the article is addressed could be asked and a signature might be required. The shipping estimation shown in the page will be only taken as information. In case of exceeding the deadline originally estimated, Coloretas will not be responsible. However, Coloretas will endeavor to meet the deadline.

 

Privacy Policy

In Coloretas we take special care about user's information. All your personal information is kept in strict confidence and used just by Coloretas. All the information is kept in a secure server and at any case will be transferred to any third part to any kind of purpose.

We don't like to spam, so you will just receive information or special offers if you inscribe to our newsletter. (to inscribe just add your e-mail address in the upper box on the left side of the page)

The personal data you provide is used to answer queries, process orders or allow access to specific information. You have the right to modify and delete all the personal information found in the "My Account" page. or writing us an email to info.coloretas@gmail.com

Law Policy

Your purchase is subjected to the Spanish laws. Both parts are dued to the courts of Madrid (Spain).